Your Legal Position Before Account Access
Our Legal notice explains which rules apply before you open an account and while you use the service. Access depends on local law, so you should check that participation is permitted in your location before completing the account path. We may ask for phone verification and
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account details to confirm ownership, investigate a payment record, or respond to a data request. DANA, OVO, GoPay and QRIS appear as payment references because transaction records can identify the selected rail, status and time; bank transfer and virtual account records may contain different reference details.
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A request to change or remove information must come from the verified account contact. We assess the request against applicable obligations, account protection needs and payment-record retention rules. If you are unsure which clause applies, use the support route connected to your account rather than sending
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sensitive details through an unverified channel.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.